Ordering Information
Order Status
- Sign In to your account
- After you sign in, click on "Track Orders" located under "My Account" in the top menu bar
Track Orders Allows You to:
- Check the status of your online orders by date, order # or PO #
- Check status of orders placed offline
- Use your PO # to check the status of orders you placed by phone, fax or email
- Use your order information to track shipping via UPS, FedEx, DHL, or USPS websites
Track Orders Legend:
- New - The order is being processed
- Picked - The order has been picked and being processed for shipment
- Shipped - The order has been filled and given to the carrier for shipping
Saved Cart
Saved Carts allows you to add items to a cart, save it, and complete your order at a later time.
How do I Save a Cart?
- Once you have items loaded in your cart & click on the cart icon in the top right corner, click the "Save Cart" button
- This will automatically take you to the Saved Cart details page
- You will see a list of saved carts by date. Click on the one you want to order from.
How do I Order from a Saved Cart?
- Sign In to your account
- After you sign in, click on "Saved Carts" located under My Account in the top menu bar
- Click on the date you saved the cart
- You can either add an item to a list, by clicking Add to My List or you can add the entire list back into the shopping cart by clicking the top right button "Add to Cart"
Note: inventory saved in your cart is not committed to you until you complete your order.
My List
- Sign In to your account
- After you sign in, Click on "My Lists" located under "My Account" in the top menu bar
My Lists Allow You to:
- Build multiple Bill of Materials
- Quickly order and re-order from bill of materials as needed
- Create lists of favorites or commonly ordered items and quickly place orders for those parts
How do I create a My List?
- Sign in to your account
- Click on "My Lists" located under "My Account" in the top menu bar
- Click on Create New List on the top right
- Create a List Name and Description, then click 'Create List'
- Add items to your list: search our categories for items to add to your supply list
- Next to the item, enter the desired quantity and click on the "Add to My List" button
- Select the list you want the part saved to and click "Add to My List"
- A pop-up message appears on the top right verifying it was added
How do I Order from My List?
- In the Main Supply List screen, to order the entire supply list, find your list, and click Add List to Cart
- Go to the cart and edit quantities needed there
- If you would like to add only some items to your cart, click the desired supply list and click on Add to Cart next to each item
- Once you are finished adding items to your cart, click the cart button in the top right corner and complete your order
Order From History
- Sign In to your account
- After you sign in, Click on "Order History" located under the My Account menu in the top menu bar
- Locate your order #
- Once you are on the list, on the top right click "Reorder"
Schedule Shipments
- Sign In to your account
- Once items are in the shopping cart, click on the Schedule Shipment link
- Select the Qty and Date for when you want the item shipped
- Click Continue
- The shopping cart will reflect these changes